Logistics
Shipping & Delivery
A single, transparent fee of $2,000 covers the legally required medical examination and complete delivery into the United States.
1. Partner Kennels Abroad
We work with a small group of licensed, long-standing kennels in Japan, South Korea, and Australia. Each partner is visited in person and audited for breeding standards, socialization, and living conditions.
2. Full Medical Examination
Before any puppy boards a flight, it completes the comprehensive veterinary examination required by U.S. law: health certification, vaccination records, parasite screening, microchipping, and export documentation.
3. Escorted U.S. Delivery
Puppies travel in-cabin with a professional flight nanny and are hand-delivered at our Orlando, Florida or Atlanta, Georgia hub — or driven to your door within those metro areas.
What the $2,000 delivery fee includes
- Complete veterinary examination required by United States law
- Vaccination series, deworming, and microchip registration
- USDA-accepted export and import health documentation
- Airline-approved travel crate and in-cabin flight nanny escort
- Customs clearance and quarantine coordination
- Arrival wellness check at our Orlando or Atlanta hub
The fee is added to the listed price of the puppy. There are no hidden broker charges.
Delivery Destinations
Orlando, Florida
Head Office
9015 Solay Rd
Winter Garden, FL 34787
Our main office and welcome suite sits three miles from Disney Springs. Families are welcome to collect their puppy in person by appointment.
Atlanta, Georgia
Regional Hub
Weekly arrivals into Hartsfield-Jackson Atlanta International Airport, with hand delivery inside the greater Atlanta metro area.
Timeline
From reservation to arrival, most placements take 10 to 21 days. Timing depends on the puppy's age at reservation — puppies must reach the minimum age required for international travel — and on veterinary clearance scheduling in the country of origin. Your adoption specialist sends photo and video updates every step of the way.